Friday, July 24, 2009

RWW no workie?

Having problems connecting to remote web workplace? Here are a few things to check:
Under Tools-Internet Options-Programs-Manage Add-Ons check to make sure Microsoft Terminal Services Client Control (redist) is enabled.

So you may say what if its not there! Hopefully you are running SP3 on an XP box. If that is the case, edit the registry.

Find this key and delete it:

HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{7584C670-2274-4EFB-B00B-D6AABA6D3850}

Now when you try to go to RWW again it should prompt you to download and install the Active X control.
You will need to do the above regedit for each user that is using that box.
Things that did not work to fix this, save yourself time:
Adding the RWW site to the trusted site.
Downloading and extracting SP3 then finding some vile called tscuinst.vb_ and extracting that and running it on the problem workstation. Sure it sayd "complete" but still no workie. The regedit worked for me.

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