So your user account is first initial lastname but you want the email address to be just the first name, ok.
Open ESM- Recipients-Recipient Policies and edit the default policy. Then under E-Mail Addresses (policy) edit the SMTP address to be:
%g@domain.com for it to be firstname@domain.com
%g.%s@domain.com for firstname.lastname@domain.com
%1g%s@domain.com for first initiallastname@domain.com
You can create multiple addresses at the same time as well by clicking new.
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